Terms of Sale
These Terms of Sale(the “Terms”) apply to all products purchased on www.belayglasses.com.
BY CHECKING THE 'I accept and agree' BOX, THESE TERMS OF SALE ARE FULLY ACCEPTED BY YOU. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, THEN DO NOT CHECK THE 'I accept and agree' BOX.
Please read these Terms carefully, as they constitute a binding legal agreement between you and BelayGlasses (herein also referred to as “we” or “us”). These Terms set out your rights and obligations with respect to your purchases. All changes to these Terms are effective when posted on the www.belayglasses.com website.
BelayGlasses products can be purchased on the www.belayglasses.com website. As soon as an order is placed and online payment completed, the order confirmation and receipt is then sent to the provided email address. The order is then being processed and prepared for shipping. As soon as the package has been shipped a confirmation email with Track&Trace link will be sent. If you have any questions regarding the purchasing process, please contact us.
We accept only online payments by MasterCard and Visa. Your credit/debit card will be pre-authorized for payment at the time of ordering and will not be charged until your BelayGlasses are shipped. The payment will show up as “BelayGlasses" on your bank statement.
If the amount you pay for an item is not correct we reserve the right to cancel your order, regardless how the error occurred, notify you via email and refund to you the amount that you paid.
All prices stated on the www.belayglasses.com website include tax. Nevertheless, please note, that as a recipient of product sent from abroad, you might be subject to import tax. Even though BelayGlasses are VAT-free to import in majority of countries, it is the recipient´s responsibility to check with local authority regarding import duties, customs fees and local taxes. Therefore we recommend you to do so in order to avoid any unexpected expenses – you may find useful Duty Calculator to learn about indicative costs.
The shipping price is fixed and equal for all countries worldwide: 6 EUR/GBP/7 USD. Shipment within the Czech Republic is 59 CZK. If an order of 3 and more products is placed, the shipping will be for free!
When you place your order, we will send you confirmation email with the order details and a receipt. As soon as the package is sent to the mailing address you provided, you will receive a notification email with a link to Track&Trace where you can trace the package until it is delivered to you.
The shipping price is fixed and equal for all countries worldwide: 6 EUR/GBP/7 USD. Shipment within the Czech Republic is 59 CZK.
Exact shipping dates are unknown at the time you place the order, as they fully depend on the local mail service provider.
Please check the package before taking it over from the transport service. If damage is indicated, liability should be claimed at the transport service. BelayGlasses is not responsible for any damages during transport. Once you accept the package, you accept the launch of the 1 year warranty within which the customer can apply for the 30 Days Satisfaction Guarantee which starts at the date of purchase.
Personal pick-up is not available.
We do our best to provide you with pictures and descriptions of BelayGlasses as accurate as possible; however, we do not warrant that the descriptions are error-free. If you notice discrepancy, please do let us know.
BelayGlasses reserve the right to modify the content of its website, conditions and policies without prior notice.
30-day Satisfaction Guarantee
You have the right to withdraw from your contract / redeem purchase within 30 days without giving any reason. The guarantee period starts from the date of your order. If you would like to apply for the 30-day Satisfaction Guarantee, you only need to do is to fill the RMA return form and send your BelayGlasses back within 30 days of purchase to get refund of the purchase price. Please note that no products may be returned without prior filling of the RMA form.
BelayGlasses reserves the right to reject the refund if any of the requirements below is not met upon delivery and assessment of returned items. Only BelayGlasses in the same condition as received, and with all the accessories originally sent, can be accepted for redeem. The 30-day Satisfaction Guarantee policy only applies to products purchased at retail on belayglasses.com (if purchased from a partner retailer, please refer to their product return policy). Shipping costs are the responsibility of the purchasing party, the refund covers the purchase price only. The amount paid for the order will be refunded within 10 working days.
BelayGlasses offer 1-Year warranty for damages due to material defects, within which repairs or replacements are provided. The RMA form must be filled in before refund of purchase made on belayglasses.com is initiated. Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period. The 1-Year warranty does not cover repair and replacement due to wear, abuse or misuse of the product on other activity than recommended, damage of the product due to careless handling, e.g. by not using the stray and cover box for transport, failure of the product due to exposure to unfavourable external conditions, such as high temperatures or direct sunlight.
The warranty is non-transferable to any subsequent purchaser or user, but it is the buyer´s exclusive remedy, and is provided only on products purchased on www.belayglasses.com. BelayGlasses purchased at a third party retailer must be claimed at the retailer. This warranty is the purchasers' sole and exclusive remedy and BelayGlasses are not liable for any incidental or consequential damages. BelayGlasses reserve the right to reject a warranty if the above stated conditions are not met or if the product examination proves damage other then covered by the warranty. Costs associated with non-warranty conditions are the responsibility of the customer.
The BelayGlasses team will strive to handle the warranty process as soon as possible, nevertheless the refund falls under the statutory deadline of 30 days.
If you would like to exchange your BelayGlasses for different colour, please return your BelayGlasses as per the non-warranty 30-day Satisfaction Guarantee and make a new order of your desired colour option.
BelayGlasses bear no responsibility for any direct or consequential damages or injuries arising out of use or misuse of BelayGlasses including, but not limited to loss of profit, loss of data, cost of any replacement product, loss of use during the period that the product is being repaired, claims of other parties, and injuries or death while using BelayGlasses.
Regarding the above statements, you agree that BelayGlasses team members, their business partners, agents and employees cannot be claimed any liabilities, losses, expenses, damages or cost related to the use or misuse of BelayGlasses.
Resale of products bought on www.belayglasses.com is prohibited, except authorized parties with which we have a contract allowing such activity.
Would you like to contact us, please use the email addresses provided on our website. We communicate with our customers via telephone, emails or posts on the website.
Retailers / business partners
These Terms apply only on customers and do not apply to retailers or prospective business partners.